No USB power / No USB data provided from arm 2 (Event Pro 3)

If no power or data is being provided from the usb-c ports on arm 2, there are two most likely causes: 

1. The usb-c connection is swapped on arm 1, or disconnected. 

   1. On the bottom side of arm 1, ensure that the usb-c with the yellow stripe is connected to the power port, and that the all black usb-c is in the data port

   2. On the power strip at the base of the robot, ensure that the yellow striped usb-c is plugged in and receiving power. For data ports, ensure that the cables connected to the camera and iPhone/iPad are data-transfer cables. See our List of Recommended Cables

   3. If there is still no power or data, try using a different usb-c cable. 

2. The USB-C connection point into arm 2 needs flipped. Some USB-C connections are directional and only work one way. Try Flipping the USB-C cable around as shown below: